{"url":"https://nexovirt.com/features/status-page","title":"Status page for hosting customers · NexoVirt","description":"Show customers the state of each location: 90 days of uptime bars, planned maintenance and incidents, in the portal, as a public page, an embed or a badge.","markdown_url":"https://nexovirt.com/features/status-page.md","sections":[{"heading":"A status page for your hosting customers, with uptime and incidents","content":"The status page tells customers whether your locations are up before they open a ticket. It shows each node under the public name you give it, 90 days of uptime bars, and the maintenance and incident notices you publish, in the customer portal and, if you want, as a public page, an embed or a badge.\n\n[Install free](https://docs.nexovirt.com/getting-started/installation/) [All features](https://nexovirt.com/features)\n\n![Status page in the NexoVirt panel](https://nexovirt.com/assets/img/screenshots/portal-status-dark.webp?v=1793892600)"},{"heading":"What it does","content":"Uptime, maintenance and incidents per location, in the portal or on your website.\n\n- Public names only\n\nYou pick the nodes to show and the name for each, such as Frankfurt 1. Internal node names never show.\n- 90 days of uptime\n\nA bar per day from the panel's own node samples. Time when the panel collected nothing does not count against a node.\n- Maintenance and incidents\n\nPublish a notice now or for later. An open incident or maintenance shows as a banner on every portal page until you resolve it.\n- State right now\n\nOperational, maintenance when the host is in maintenance mode, outage when the node is offline or unreachable.\n- Public page, embed, badge\n\nAn optional public page on your panel, an embed for your website for the origins you allow, and a badge with your brand name.\n- Or your own status service\n\nPoint the portal to an external status page instead, by link or with its embed code."},{"heading":"How to use it","content":"Up and running in 3 steps, all in the panel.\n\n1. Open Customer portal, Status page and switch on the nodes to show, each with a public name.\n2. Publish maintenance and incident notices there when something is planned or happening.\n3. Optionally turn on the public page, the embed or the badge for your website."},{"heading":"See it in the panel","content":"Real screenshots from NexoVirt, with demo data.\n\n![The admin side: shown nodes, public names and a new notice.](https://nexovirt.com/assets/img/screenshots/status-page-dark.webp?v=1793892600)\n\nThe admin side: shown nodes, public names and a new notice."},{"heading":"Status page FAQ","content":"Do customers see my internal node names?No. Only the nodes you switch on show, each under the public name you give it.\n\nCan I show the status page on my website?Yes. Turn on the public page, embed it on the origins you allow, or show the badge. The page also works without the customer portal switch.\n\nI already use a status service. Can I keep it?Yes. Set the source to your own URL, as a link or with the embed code of that service."},{"heading":"Related pages","content":"- [   Game server hosting Keep players informed about each location.  ](https://nexovirt.com/game-server-hosting)\n- [   Customer portal One portal for servers, invoices and tickets.  ](https://nexovirt.com/proxmox-customer-portal)\n- [   Customer portal A scoped self-service portal, so customers manage their own servers.  ](https://nexovirt.com/features/portal)\n- [   Support tickets & FAQ A ticket chat with live replies and a searchable FAQ in the customer portal.  ](https://nexovirt.com/features/support-tickets)\n- [   Alerting & webhooks Rule-based alerts to the inbox, email and webhooks, including Discord and Google Chat.  ](https://nexovirt.com/features/alerting)\n- [   All features Everything NexoVirt adds to Proxmox VE.  ](https://nexovirt.com/features)"},{"heading":"Start running NexoVirt today","content":"Free for homelabs with unlimited VMs on up to 2 nodes. Running a hosting business? Upgrade in place when you grow, no migration.\n\n[Install free](https://docs.nexovirt.com/getting-started/installation/) [See pricing](https://nexovirt.com/pricing)"}],"faq":[{"question":"Do customers see my internal node names?","answer":"No. Only the nodes you switch on show, each under the public name you give it."},{"question":"Can I show the status page on my website?","answer":"Yes. Turn on the public page, embed it on the origins you allow, or show the badge. The page also works without the customer portal switch."},{"question":"I already use a status service. Can I keep it?","answer":"Yes. Set the source to your own URL, as a link or with the embed code of that service."}]}