Fraud protection for hosting sign-ups: FraudRecord and IP checks
Fraud protection checks new sign-ups before they can order. At sign-up NexoVirt asks FraudRecord about the customer and either holds a flagged account for your approval or blocks it. The IP check shows the country, network and VPN or hosting addresses behind every sign-up, sign-in and order.
What it does
A FraudRecord check at sign-up and an IP check for every customer.
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FraudRecord at sign-up
Email, name, phone and IP are hashed in the panel. Only the hashes leave it, through NexoVirt with your licence key or with your own FraudRecord key.
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Hold or block
A flagged sign-up waits for your approval, or is refused with a neutral message. With your own key you set the score and reliability that count as a hit.
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Never in the way
When FraudRecord does not answer, the sign-up goes on. Every check is kept with its result on the customer page.
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Rules per customer group
Skip the check for one group, always check another, or hold every sign-up of a group for review.
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IP check
Country, region, city and network of each address from a local database, with VPN and hosting addresses marked and a warning when they do not match the billing country.
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Sign-in and order addresses
The customer page lists the sign-up address, every sign-in address and the addresses orders came from. An optional proxycheck.io key adds a second opinion.
How to use it
Up and running in 3 steps, all in the panel.
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Open Customer portal, Customer sign-up and turn on Fraud protection.
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Choose hold for approval or block, and add your own FraudRecord key if you have one.
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Use "Test fraud check", then review flagged customers on their IP check tab.
See it in the panel
Real screenshots from NexoVirt, with demo data.
Fraud protection FAQ
Is customer data sent to FraudRecord?
Only hashes. The panel hashes email, name, phone and IP the way FraudRecord expects before the check, so no plain customer data leaves it.
What happens when FraudRecord is down?
The sign-up goes on as if the check found nothing, and the check is recorded as unavailable.
Where does the IP location come from?
From the free DB-IP Lite database, kept on your own server and updated every month. No address is sent anywhere for it, unless you add a proxycheck.io key.
Related pages
- WHMCS alternative Billing, support and fraud checks in one panel.
- Hosting billing software One shop for VPS, web hosting and game servers.
- Customer registration New customers sign up themselves, confirm their email and go on to order.
- Shop & customer balance Customers order plans and extras from a prepaid balance, renewed automatically.
- Users, access & security Admins and customers, guest ownership, TOTP 2FA, impersonation and an audit log.
- All features Everything NexoVirt adds to Proxmox VE.
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